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Order Returns

If you don't absolutely love your Book Outlet purchase, contact our Customer Experience team within 30 days of receiving your order, and our team would be happy to assist by providing you with return instructions and a Return Authorization number*.


Upon receiving your return back at our facility, you will be reimbursed. The original shipping charge and the cost associated with sending the item back to us will not be available for refund. We do not accept returns without a Return Authorization Number. 

*If returns should become excessive or unwarranted then Book Outlet has the right to restrict or disallow returns at our discretion. 

Cover to Cover Guarantee

When you shop on Book Outlet, not only do you save up to 90% off brand new books, you’re also covered by our Cover To Cover Guarantee.


As a company of passionate readers, we stand behind our products and can guarantee that our books are in good reading condition. Should you receive a book in a condition that’s unreadable due to damage or defect, please reach out to our Customer Experience team within 30 days of receiving your order and we guarantee we will make it right.