If you would like to place an order with us, please follow the steps listed below: <ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Log into your account</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Browse the site for the book(s) you would like to order</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once you have clicked on a book, add it to your shopping cart by clicking on the 'Add to Cart' button</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once you have selected all the books you would like, click the 'View Cart' button in the same book window or the cart icon at the top right of the page</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Verify the books and quantities you have selected</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">If you have a coupon code, enter it ‘Coupon Code’ field</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once your order is complete, select ‘Proceed to Checkout'</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Enter your shipping and payment information</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">If all of the information is accurate, click the 'Place Order' button</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once your order is submitted, you will see an order confirmation message as well as receive an order confirmation email to verify your purchase details.</li></ul> <p style="box-sizing: border-box; margin: 0px 0px 10px; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://bookoutlet.com/" style="box-sizing: border-box; color: rgb(211, 38, 48); text-decoration: none; background-color: transparent;"></a><a href="https://bookoutlet.ca/" style="box-sizing: border-box; color: rgb(211, 38, 48); text-decoration: none; background-color: transparent;"></a><a href="https://bookoutlet.com/" style="box-sizing: border-box; color: rgb(211, 38, 48); text-decoration: none; background-color: transparent;"></a><a href="https://bookoutlet.ca/" style="box-sizing: border-box; color: rgb(211, 38, 48); text-decoration: none; background-color: transparent;"></a>For your convenience Book Outlet has an&nbsp;<a href="http://bookoutlet.com">American</a>&nbsp;and&nbsp;<a href="http://bookoutlet.ca">Canadian</a>&nbsp;website for you to shop on. When placing your order on <a href="http://bookoutlet.ca">bookoutlet.ca</a>, your order will be charged in Canadian funds. Should you place your order on the wrong website, you will be charged the current exchange rate by your bank, which will be the full responsibility of the customer and not Book Outlet.

 If you would like to place an order with us, please follow the steps listed below:       Log into your account    Browse the site for the book(s) you would like to order    Once you have clicked on a book, add it to your shopping cart by clicking on the 'Add to Cart' button    Once you have selected all the books you would like, click the 'View Cart' button in the same book window or the cart icon at the top right of the page    Verify the books and quantities you have selected    If you have a coupon code, enter it ‘Coupon Code’ field    Once your order is complete, select ‘Proceed to Checkout'    Enter your shipping and payment information    If all of the information is accurate, click the 'Place Order' button    Once your order is submitted, you will see an order confirmation message as well as receive an order confirmation email to verify your purchase details.       For your convenience Book Outlet has an American and Canadian website for you to shop on. When placing your order on bookoutlet.ca, your order will be charged in Canadian funds. Should you place your order on the wrong website, you will be charged the current exchange rate by your bank, which will be the full responsibility of the customer and not Book Outlet.    

bookoutlet.ca

Orders

How do I place an order?

<p dir="ltr" style="box-sizing: border-box; margin: 0px 0px 10px; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">Order processing times in our warehouse may take 1-3 business days (excluding weekends and holidays). However, during peak seasons with higher volumes, order processing can take 3-5 business days <span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">(excluding weekends and holidays).<p dir="ltr" style="box-sizing: border-box; margin: 0px 0px 10px; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span dir="ltr" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">Once the order is shipped, you will receive a shipping confirmation email with a tracking number, which will also be posted on your Book Outlet account under&nbsp;<span dir="ltr" style="color: rgb(209, 40, 47); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;"><a href="/account/orders">Past Orders</a><span dir="ltr" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">.&nbsp;<p dir="ltr" style="box-sizing: border-box; margin: 0px 0px 10px; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span dir="ltr" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">*Please note: that once the tracking number is assigned, we kindly ask you to allow 3-5 business days for the carrier to begin posting updates on their website. For more information regarding shipping timeframes, please visit our&nbsp;<span dir="ltr" style="color: rgb(209, 40, 47); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;"><a href="/shipping">Shipping</a>&nbsp;<span dir="ltr" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">page.<span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: underline; color: rgb(209, 40, 47); text-decoration-skip-ink: none;"><a dir="ltr" href="/shipping"></a>&nbsp;

 Order processing times in our warehouse may take 1-3 business days (excluding weekends and holidays). However, during peak seasons with higher volumes, order processing can take 3-5 business days (excluding weekends and holidays).  Once the order is shipped, you will receive a shipping confirmation email with a tracking number, which will also be posted on your Book Outlet account under Past Orders.   *Please note: that once the tracking number is assigned, we kindly ask you to allow 3-5 business days for the carrier to begin posting updates on their website. For more information regarding shipping timeframes, please visit our Shipping page.  

When will my order be shipped?

As we want to ensure all orders are processed as quickly as possible, you may only cancel your order for a brief period of time before we begin processing it in our warehouse. Once your order has started processing, it is no longer able to be canceled. To cancel an order, please visit your <a href="/account/orders">Past Orders</a>. Once an order has been canceled, please allow 1-5 business days for any charges to be reversed. If you have questions regarding your order, please contact our&nbsp;<a href="/helpcenter/About%20Us#ContactUs">Customer Experience</a>&nbsp;team. *Please note: In the event that your order is no longer eligible for cancellation, you can contact us within a maximum of 30 days from when the order was delivered to arrange for a Return Authorization Number. Please see <a href="/helpcenter/Returns">Returns</a> for our return policy.<a href="https://bookdepot.freshdesk.com/account/orders" style="box-sizing: border-box; color: rgb(44, 92, 197);"></a>

 As we want to ensure all orders are processed as quickly as possible, you may only cancel your order for a brief period of time before we begin processing it in our warehouse. Once your order has started processing, it is no longer able to be canceled. To cancel an order, please visit your Past Orders. Once an order has been canceled, please allow 1-5 business days for any charges to be reversed.     If you have questions regarding your order, please contact our Customer Experience team.     *Please note: In the event that your order is no longer eligible for cancellation, you can contact us within a maximum of 30 days from when the order was delivered to arrange for a Return Authorization Number. Please see Returns for our return policy.   

How do I cancel an order?

<p dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Promotional coupons may be applied by entering the code directly within the coupon section of your cart. It will then determine if your purchase meets the coupon requirement and deduct the appropriate amount from your purchase.<p style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that coupons must be entered at the time the order is placed, discounts cannot be applied retroactively. Coupons will be applied toward the cost of the product only.

 Promotional coupons may be applied by entering the code directly within the coupon section of your cart. It will then determine if your purchase meets the coupon requirement and deduct the appropriate amount from your purchase.     Please note that coupons must be entered at the time the order is placed, discounts cannot be applied retroactively. Coupons will be applied toward the cost of the product only. 

How do I apply a coupon to my order?

If you don't absolutely love your Book Outlet purchase, contact our Customer Experience team within 30 days of receiving your order, and our team would be happy to assist by providing you with return instructions and a Return Authorization number*. Upon receiving your return back at our facility, you will be reimbursed. The original shipping charge and the cost associated with sending the item back to us will not be available for refund. We do not accept returns without a Return Authorization Number.&nbsp;*If returns should become excessive or unwarranted then Book Outlet has the right to restrict or disallow returns at our discretion.&nbsp;

 If you don't absolutely love your Book Outlet purchase, contact our Customer Experience team within 30 days of receiving your order, and our team would be happy to assist by providing you with return instructions and a Return Authorization number*.     Upon receiving your return back at our facility, you will be reimbursed. The original shipping charge and the cost associated with sending the item back to us will not be available for refund. We do not accept returns without a Return Authorization Number.   *If returns should become excessive or unwarranted then Book Outlet has the right to restrict or disallow returns at our discretion.  

How do I return items from my order?

Enjoy free shipping on all orders of $50+ (before tax, shipping, and after discounts/coupons). Please note: gift cards do not count towards the free shipping minimum.&nbsp;

 Enjoy free shipping on all orders of $50+ (before tax, shipping, and after discounts/coupons). Please note: gift cards do not count towards the free shipping minimum.  

Do you offer free shipping?

<p dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Each coupon is identified by a Coupon Code and can have different requirements and rewards. Please check your coupon - all requirements stated on&nbsp;the coupon must be met to receive the discount. The following terms and conditions apply to all coupon codes:<ul><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Coupon values are as specified on the coupon.</li><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Limit of one coupon use per customer.</li><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Coupons are redeemable only on Bookoutlet.com and .ca web sites and not the retail store. At times, coupons may be limited to one specific site; please check your coupon to verify which site(s) the coupon applies to.</li><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">A coupon may not be used in conjunction with the purchase of gift cards and certain items may not be eligible for discount. This may include existing sale items or specialty products.</li><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Coupon codes may not be combined with other offers in the same order. Generally, only one coupon code may be used per order.</li><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">A coupon code cannot be used to pay for taxes, shipping and handling or other charges. If the product in an order is less than the coupon value, the remaining value of the coupon will not be applicable to any additional order costs.</li><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If your coupon code has a minimum purchase requirement, taxes, shipping and handling and other charges do not apply towards the minimum purchase amount.</li><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Each coupon is valid for a limited time only and expires on the date specified in the offer.</li><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Use of any unauthorized coupon code or any abuse of the coupon code will result in the order being cancelled.</li><li dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">A coupon code has no cash value.</li></ul>

 Each coupon is identified by a Coupon Code and can have different requirements and rewards. Please check your coupon - all requirements stated on the coupon must be met to receive the discount. The following terms and conditions apply to all coupon codes:   Coupon values are as specified on the coupon.  Limit of one coupon use per customer.  Coupons are redeemable only on Bookoutlet.com and .ca web sites and not the retail store. At times, coupons may be limited to one specific site; please check your coupon to verify which site(s) the coupon applies to.  A coupon may not be used in conjunction with the purchase of gift cards and certain items may not be eligible for discount. This may include existing sale items or specialty products.  Coupon codes may not be combined with other offers in the same order. Generally, only one coupon code may be used per order.  A coupon code cannot be used to pay for taxes, shipping and handling or other charges. If the product in an order is less than the coupon value, the remaining value of the coupon will not be applicable to any additional order costs.  If your coupon code has a minimum purchase requirement, taxes, shipping and handling and other charges do not apply towards the minimum purchase amount.  Each coupon is valid for a limited time only and expires on the date specified in the offer.  Use of any unauthorized coupon code or any abuse of the coupon code will result in the order being cancelled.  A coupon code has no cash value.  

How do coupons work?

<p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">If you would like to wait until another time to buy some of the books in your cart, you have the ability to save for later.<p style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;"> <p style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">Should you wish to save a title for another purchase, select the 'save for later' button for that specific title. It will then be moved to the 'Save For Later' section at the bottom of your cart.<p style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;"> <p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">To add a title from this section back into your cart, click the 'Add To Cart' button for that specific title and it will be moved up. However, if the book is currently unavailable, you can instead add the title to your wishlist to be notified when it comes back in stock. To do this, click the heart icon.

 If you would like to wait until another time to buy some of the books in your cart, you have the ability to save for later.     Should you wish to save a title for another purchase, select the 'save for later' button for that specific title. It will then be moved to the 'Save For Later' section at the bottom of your cart.     To add a title from this section back into your cart, click the 'Add To Cart' button for that specific title and it will be moved up. However, if the book is currently unavailable, you can instead add the title to your wishlist to be notified when it comes back in stock. To do this, click the heart icon. 

Account

How do I use the 'Save for Later' feature?

Visit your <a href="/account/details">Account</a> to update all personal information including password, email, and name.&nbsp;&nbsp; &nbsp;&nbsp;

 Visit your Account to update all personal information including password, email, and name.      

How do I update my account details?

<span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Add books to your wishlist to keep track of titles you would like to purchase at a later time. The wishlist feature allows you to add in stock titles as well as unavailable titles. When you add titles that are currently unavailable to your list, we will send you an email notification when these specific titles come into stock.

 Add books to your wishlist to keep track of titles you would like to purchase at a later time. The wishlist feature allows you to add in stock titles as well as unavailable titles. When you add titles that are currently unavailable to your list, we will send you an email notification when these specific titles come into stock.  

How do I use my wishlist?

<p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks to signify that they are a discounted title. While our books are new, in most cases, they will also have a small dot or line on the edge of the book.&nbsp;<p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70051179755/original/7yI23Wrkmv97bvqveeStJxj9wRcRiJ6hAg.png?1677516087" style="width: 322px;" class="fr-fil fr-dib" data-attachment="[object Object]" data-id="70051179755"> <p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">For more information about our books, please visit <a href="https://bookoutlet.ca/our-pricing" style="box-sizing: border-box; color: rgb(44, 92, 197);">Our Pricing</a> page.

 As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks to signify that they are a discounted title. While our books are new, in most cases, they will also have a small dot or line on the edge of the book.      For more information about our books, please visit Our Pricing page. 

Product

What is a remainder mark?

Due to the nature of our inventory, in rare cases, the cover for a book received might not match the one in the display picture; however, the ISBN will still be the same as listed. Please be assured that the content will always be the same as described.

 Due to the nature of our inventory, in rare cases, the cover for a book received might not match the one in the display picture; however, the ISBN will still be the same as listed. Please be assured that the content will always be the same as described. 

Will the book I purchase be the same cover as advertised?

<span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Our bargain books are excess inventory and store returns that we purchased directly from various publishers. Our product is purchased from many different publishers at amazing prices and we pass along these savings by selling them to our customers for deeply discounted prices. As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks, this is how we are able to sell our books at such deeply discounted prices.

 Our bargain books are excess inventory and store returns that we purchased directly from various publishers. Our product is purchased from many different publishers at amazing prices and we pass along these savings by selling them to our customers for deeply discounted prices. As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks, this is how we are able to sell our books at such deeply discounted prices.  

Pricing

Why are the books so affordable?

<span dir="ltr" style="color: rgb(33, 37, 41); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The list price refers to the Manufacturer's Suggested Retail Price (MSRP). This is the price at which the manufacturer recommends that the retailer sells the product at. <span dir="ltr" style="color: rgb(33, 37, 41); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We make every effort to maintain up-to-date publisher list prices. However, we cannot guarantee their accuracy since these prices change over time. As a result, the price printed on the book may not correspond to the current price set by the publisher, depending on when the books were received.&nbsp;<span style="color: rgb(36, 36, 36); font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">In cases where the publisher does not provide a Canadian list price, we calculate it utilizing the provided US list price and applying a fixed exchange rate set in July each year.&nbsp;

 The list price refers to the Manufacturer's Suggested Retail Price (MSRP). This is the price at which the manufacturer recommends that the retailer sells the product at.     We make every effort to maintain up-to-date publisher list prices. However, we cannot guarantee their accuracy since these prices change over time. As a result, the price printed on the book may not correspond to the current price set by the publisher, depending on when the books were received. In cases where the publisher does not provide a Canadian list price, we calculate it utilizing the provided US list price and applying a fixed exchange rate set in July each year.        

What does 'List Price' mean?

To purchase a gift card, visit our&nbsp;<a href="/account/gift-cards">Gift Cards</a>&nbsp;page. Please note: One gift card can be purchased per order. To purchase multiple gift cards online, please place a separate order for each.

 To purchase a gift card, visit our Gift Cards page.     Please note: One gift card can be purchased per order. To purchase multiple gift cards online, please place a separate order for each. 

Gift Cards

How do I purchase a Gift Card?

At this time, we are only able to offer digital gift cards to be sent to the recipient by email. However, if you would like to print a copy of the gift card, you can do so by visiting your <a href="/account/orders">Past Orders</a> within your account and selecting 'Print Receipt'.

 At this time, we are only able to offer digital gift cards to be sent to the recipient by email. However, if you would like to print a copy of the gift card, you can do so by visiting your Past Orders within your account and selecting 'Print Receipt'. 

Do you offer physical Gift Cards?

To use the balance on your gift card, ensure that the value has been added to your gift card wallet. To apply a value on an order, during checkout, expand the 'Gift Card' section and enter the value you wish to use from your wallet and select 'Apply.' The value will then be deducted from your order total and your wallet balance will automatically adjust to reflect the value used. To see your remaining balance, please visit your <a href="/account/gift-cards">Gift Cards</a> page within your account.

 To use the balance on your gift card, ensure that the value has been added to your gift card wallet.     To apply a value on an order, during checkout, expand the 'Gift Card' section and enter the value you wish to use from your wallet and select 'Apply.' The value will then be deducted from your order total and your wallet balance will automatically adjust to reflect the value used. To see your remaining balance, please visit your Gift Cards page within your account. 

How do I use my gift cards?

When you have enough points accumulated, you can redeem them during checkout to apply the value to your order. To do this, select the checkbox beside 'I'd like to redeem points towards my order' and select the value from the drop-down below. Once selected, the value will be automatically deducted from your order total. After an order has been placed, the redeemed points will be removed from your overall points balance. To see your points balance, please visit your&nbsp;<a href="/account/my-rewards">Loyalty Dashboard</a>.

 When you have enough points accumulated, you can redeem them during checkout to apply the value to your order. To do this, select the checkbox beside 'I'd like to redeem points towards my order' and select the value from the drop-down below. Once selected, the value will be automatically deducted from your order total. After an order has been placed, the redeemed points will be removed from your overall points balance. To see your points balance, please visit your Loyalty Dashboard. 

Loyalty

How do I redeem my points?

PurchasesEarn 1 point for every $2 spent on the purchase of a product, which does not include any amount spent on taxes, gift cards or shipping costs. Connect With Us10 Points Each: Each action can only be paid 1 time per account.<ul><li>Visit us on Facebook</li><li>Visit us on Instagram</li><li>Create an Account</li></ul>Subscribe to Newsletter20 Points: One time per account.&nbsp;Be the first to know about sales, new arrivals &amp; more! Plus, enjoy $5 off your next purchase just for subscribing! Refer a Friend to Book Outlet100 Points Each: Give a friend $5 off their first purchase of $25 or more at Book Outlet and earn 100 points ($5 in Rewards) when they make their first purchase. Limit of 10 successful referrals per week. For more information, please visit our loyalty&nbsp;<a href="/loyalty/terms-and-conditions" style="box-sizing: border-box; color: rgb(44, 92, 197); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-weight: 400; text-align: start; text-indent: 0px;">Terms &amp; Conditions</a>&nbsp;page.

 Purchases  Earn 1 point for every $2 spent on the purchase of a product, which does not include any amount spent on taxes, gift cards or shipping costs.     Connect With Us  10 Points Each: Each action can only be paid 1 time per account.   Visit us on Facebook  Visit us on Instagram  Create an Account   Subscribe to Newsletter  20 Points: One time per account. Be the first to know about sales, new arrivals & more! Plus, enjoy $5 off your next purchase just for subscribing!     Refer a Friend to Book Outlet  100 Points Each: Give a friend $5 off their first purchase of $25 or more at Book Outlet and earn 100 points ($5 in Rewards) when they make their first purchase. Limit of 10 successful referrals per week.     For more information, please visit our loyalty Terms & Conditions page. 

How do I earn points?

This program is designed to award points for actions completed on our site. Points can be accumulated to be later redeemed for a value, to then be used towards a future order. To see how you can earn points, please visit your <a href="/account/my-rewards">Loyalty Dashboard</a>. For more information, please visit our loyalty <a href="/loyalty/terms-and-conditions">Terms &amp; Conditions</a> page.

 This program is designed to award points for actions completed on our site. Points can be accumulated to be later redeemed for a value, to then be used towards a future order. To see how you can earn points, please visit your Loyalty Dashboard.     For more information, please visit our loyalty Terms & Conditions page. 

What is the Book Outlet Rewards Program?

Website sales, prices and merchandise availability are subject to change without notice. While we do our best to only show in-stock and available items on our site with our real-time inventory system, it is possible that some high-demand items may go out of stock at the time you place your order. Should an item go out of stock, we may have to cancel certain orders after they are accepted. We apologize for any inconvenience should this occur with your order. While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted.

 Website sales, prices and merchandise availability are subject to change without notice. While we do our best to only show in-stock and available items on our site with our real-time inventory system, it is possible that some high-demand items may go out of stock at the time you place your order.     Should an item go out of stock, we may have to cancel certain orders after they are accepted. We apologize for any inconvenience should this occur with your order. While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted. 

About Us

Are prices and merchandise subject to change?

<p class="x_MsoNormal" style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(36, 36, 36); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our physical retail location closed in September 2023.<p class="x_MsoNormal" style="margin: 0cm; font-size: 11pt; font-family: Arial, Helvetica, sans-serif; color: rgb(36, 36, 36); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;<p class="x_MsoNormal" dir="ltr" style="margin: 0cm; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(36, 36, 36); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Enjoy a larger assortment of books at the same great quality and low prices by shopping online, plus you’ll earn points towards books on every purchase! Free shipping is available on orders $50+.

 Our physical retail location closed in September 2023.     Enjoy a larger assortment of books at the same great quality and low prices by shopping online, plus you’ll earn points towards books on every purchase! Free shipping is available on orders $50+. 

Do you still have a physical store?

Book Outlet is Canadian-owned and operated. Our warehouse facility is located in Thorold, Ontario, Canada.

 Book Outlet is Canadian-owned and operated. Our warehouse facility is located in Thorold, Ontario, Canada. 

Help Centre

Featured help topics