Where are you located?
Book Outlet is Canadian-owned and operated. Our warehouse facility is located in Thorold, Ontario, Canada.
What are your hours?
Our office hours are as follows:
Monday - Friday
9:00 am to 4:00 pm EST
Are you in compliance with AODA guidelines?
Book Outlet is committed to making its website usable by all people, including those with disabilities. Our website accessibility features have been developed according to AODA guidelines. If you have questions, please contact our Customer Service team for assistance.
Are prices and merchandise subject to change?
Website sales, prices and merchandise availability are subject to change without notice. While we do our best to only show in-stock and available items on our site with our real-time inventory system, it is possible that some high-demand items may go out of stock at the time you place your order.
Should an item go out of stock, we may have to cancel certain orders after they are accepted. We apologize for any inconvenience should this occur with your order. While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted.
Do you still have a physical store?
Our physical retail location closed in September 2023.
Enjoy a larger assortment of books at the same great quality and low prices by shopping online, plus you’ll earn points towards books on every purchase! Free shipping is available on orders $50+.