If you would like to place an order with us, please follow the steps listed below: <ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Log into your account</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Browse the site for the book(s) you would like to order</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once you have clicked on a book, add it to your shopping cart by clicking on the 'Add to Cart' button</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once you have selected all the books you would like, click the 'View Cart' button in the same book window or the cart icon at the top right of the page</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Verify the books and quantities you have selected</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">If you have a coupon code, enter it ‘Coupon Code’ field</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once your order is complete, select ‘Proceed to Checkout'</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Enter your shipping and payment information</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">If all of the information is accurate, click the 'Place Order' button</li><li dir="ltr" style="list-style-type: disc; font-size: 11pt; font-family: Arial; color: rgb(0, 0, 0); font-weight: 400;">Once your order is submitted, you will see an order confirmation message as well as receive an order confirmation email to verify your purchase details.</li></ul> <p style="box-sizing: border-box; margin: 0px 0px 10px; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://bookoutlet.com/" style="box-sizing: border-box; color: rgb(211, 38, 48); text-decoration: none; background-color: transparent;"></a><a href="https://bookoutlet.ca/" style="box-sizing: border-box; color: rgb(211, 38, 48); text-decoration: none; background-color: transparent;"></a><a href="https://bookoutlet.com/" style="box-sizing: border-box; color: rgb(211, 38, 48); text-decoration: none; background-color: transparent;"></a><a href="https://bookoutlet.ca/" style="box-sizing: border-box; color: rgb(211, 38, 48); text-decoration: none; background-color: transparent;"></a>For your convenience Book Outlet has an&nbsp;<a href="http://bookoutlet.com">American</a>&nbsp;and&nbsp;<a href="http://bookoutlet.ca">Canadian</a>&nbsp;website for you to shop on. When placing your order on <a href="http://bookoutlet.ca">bookoutlet.ca</a>, your order will be charged in Canadian funds. Should you place your order on the wrong website, you will be charged the current exchange rate by your bank, which will be the full responsibility of the customer and not Book Outlet.

 If you would like to place an order with us, please follow the steps listed below:       Log into your account    Browse the site for the book(s) you would like to order    Once you have clicked on a book, add it to your shopping cart by clicking on the 'Add to Cart' button    Once you have selected all the books you would like, click the 'View Cart' button in the same book window or the cart icon at the top right of the page    Verify the books and quantities you have selected    If you have a coupon code, enter it ‘Coupon Code’ field    Once your order is complete, select ‘Proceed to Checkout'    Enter your shipping and payment information    If all of the information is accurate, click the 'Place Order' button    Once your order is submitted, you will see an order confirmation message as well as receive an order confirmation email to verify your purchase details.       For your convenience Book Outlet has an American and Canadian website for you to shop on. When placing your order on bookoutlet.ca, your order will be charged in Canadian funds. Should you place your order on the wrong website, you will be charged the current exchange rate by your bank, which will be the full responsibility of the customer and not Book Outlet.    

bookoutlet.ca

Orders

How do I place an order?

<p dir="ltr" style="box-sizing: border-box; margin: 0px 0px 10px; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">Order processing times in our warehouse may take 1-3 business days (excluding weekends and holidays). However, during peak seasons with higher volumes, order processing can take 3-5 business days <span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">(excluding weekends and holidays).<p dir="ltr" style="box-sizing: border-box; margin: 0px 0px 10px; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span dir="ltr" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">Once the order is shipped, you will receive a shipping confirmation email with a tracking number, which will also be posted on your Book Outlet account under&nbsp;<span dir="ltr" style="color: rgb(209, 40, 47); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;"><a href="/account/orders">Past Orders</a><span dir="ltr" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">.&nbsp;<p dir="ltr" style="box-sizing: border-box; margin: 0px 0px 10px; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span dir="ltr" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">*Please note: that once the tracking number is assigned, we kindly ask you to allow 3-5 business days for the carrier to begin posting updates on their website. For more information regarding shipping timeframes, please visit our&nbsp;<span dir="ltr" style="color: rgb(209, 40, 47); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;"><a href="/shipping">Shipping</a>&nbsp;<span dir="ltr" style="color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; text-decoration-skip-ink: none;">page.<span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: underline; color: rgb(209, 40, 47); text-decoration-skip-ink: none;"><a dir="ltr" href="/shipping"></a>&nbsp;

 Order processing times in our warehouse may take 1-3 business days (excluding weekends and holidays). However, during peak seasons with higher volumes, order processing can take 3-5 business days (excluding weekends and holidays).  Once the order is shipped, you will receive a shipping confirmation email with a tracking number, which will also be posted on your Book Outlet account under Past Orders.   *Please note: that once the tracking number is assigned, we kindly ask you to allow 3-5 business days for the carrier to begin posting updates on their website. For more information regarding shipping timeframes, please visit our Shipping page.  

When will my order be shipped?

<div class="row align-items-center mb-4" data-children-count="0" data-identifyelement="520" style="box-sizing: border-box; display: flex; flex-wrap: wrap; margin-right: -15px; margin-left: -15px; align-items: center !important; margin-bottom: 1.5rem !important; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div class="col-12 col-md-2 pr-0 mb-3" data-identifyelement="521" dir="ltr" style="box-sizing: border-box; position: relative; width: 143px; padding-right: 0px !important; padding-left: 15px; flex: 0 0 16.6667%; max-width: 16.6667%; margin-bottom: 1rem !important;"><img data-fr-image-pasted="true" src="https://images.bookoutlet.com/covers/cms/67CCEF9B-CA07-4159-A62F-6E26822608A3.jpg" alt="Bargain Price Sticker" title="Price Sticker - Bargain" class="img-fluid fr-fic fr-dii" style="box-sizing: border-box; border-style: none; max-width: 100%; height: 96.2182px; width: 98px;" data-identifyelement="522"></div><div class="col-12 col-md-10" data-identifyelement="523" style="box-sizing: border-box; position: relative; width: 714.984px; padding-right: 15px; padding-left: 15px; flex: 0 0 83.3333%; max-width: 83.3333%;">Bargain books&nbsp;are excess inventory and store returns that we purchased directly from various publishers. We purchased these books for amazing prices and we pass along these savings to our customers by selling them for up to 90% off the publisher’s list price. These books are new and in good reading condition and will, in most cases, have a small dot or line on the edge of the book to signify it is a discounted title. </div></div><div class="row align-items-center mb-4" data-children-count="0" data-identifyelement="531" style="box-sizing: border-box; display: flex; flex-wrap: wrap; margin-right: -15px; margin-left: -15px; align-items: center !important; margin-bottom: 1.5rem !important; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div class="col-12 col-md-2 pr-0 mb-3" data-identifyelement="532" dir="ltr" style="box-sizing: border-box; position: relative; width: 143px; padding-right: 0px !important; padding-left: 15px; flex: 0 0 16.6667%; max-width: 16.6667%; margin-bottom: 1rem !important;"><img data-fr-image-pasted="true" src="https://images.bookoutlet.com/covers/cms/87A900F9-60DE-4AC6-B631-4528B3079B95.jpg" alt="Special Buy Price Sticker" title="Price Sticker - specialbuy" class="img-fluid fr-fic fr-dii" style="box-sizing: border-box; border-style: none; max-width: 100%; height: 96.2182px; width: 98px;" data-identifyelement="535"></div><div class="col-12 col-md-10" data-identifyelement="536" style="box-sizing: border-box; position: relative; width: 714.984px; padding-right: 15px; padding-left: 15px; flex: 0 0 83.3333%; max-width: 83.3333%;">Specialty Products&nbsp;are books and related items that don’t fall within our regular bargain pricing model but still offer excellent value. These items are not purchased as “excess inventory” from publishers but instead represent purchases made at a higher price point. As such they will have no line or dot on the book edge, are guaranteed to be in excellent condition and are typically discounted 10% to 65% off the suggested retail price. Shop Specialty Product books.</div></div><div data-children-count="0" data-identifyelement="542" style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For more information about our books, please visit&nbsp;<a data-identifyelement="545" dir="ltr" href="https://bookoutlet.ca/our-pricing">Our Pricing</a> page.</div>

     Bargain books are excess inventory and store returns that we purchased directly from various publishers. We purchased these books for amazing prices and we pass along these savings to our customers by selling them for up to 90% off the publisher’s list price. These books are new and in good reading condition and will, in most cases, have a small dot or line on the edge of the book to signify it is a discounted title.           Specialty Products are books and related items that don’t fall within our regular bargain pricing model but still offer excellent value. These items are not purchased as “excess inventory” from publishers but instead represent purchases made at a higher price point. As such they will have no line or dot on the book edge, are guaranteed to be in excellent condition and are typically discounted 10% to 65% off the suggested retail price. Shop Specialty Product books.    For more information about our books, please visit Our Pricing page. 

Product

What do the different colored price tags mean?

We offer free shipping within Canada on all orders over $45 CAD. Please note that gift certificates do not count towards the $45 CAD free shipping minimum.

 We offer free shipping within Canada on all orders over $45 CAD. Please note that gift certificates do not count towards the $45 CAD free shipping minimum. 

Delivery

Do you offer free shipping?

As we want to ensure all orders are processed as quickly as possible, you may only cancel your order for a brief period of time before we begin processing it in our warehouse. Once your order has started processing, it is no longer able to be canceled. To cancel an order, please visit your <a href="/account/orders">Past Orders</a>. Once an order has been canceled, please allow 1-5 business days for any charges to be reversed. If you have questions regarding your order, please contact our&nbsp;<a href="/helpcenter/About%20Us#ContactUs">Customer Experience</a>&nbsp;team. *Please note: In the event that your order is no longer eligible for cancellation, you can contact us within a maximum of 30 days from when the order was delivered to arrange for a Return Authorization Number. Please see <a href="/helpcenter/Returns">Returns</a> for our return policy.<a href="https://bookdepot.freshdesk.com/account/orders" style="box-sizing: border-box; color: rgb(44, 92, 197);"></a>

 As we want to ensure all orders are processed as quickly as possible, you may only cancel your order for a brief period of time before we begin processing it in our warehouse. Once your order has started processing, it is no longer able to be canceled. To cancel an order, please visit your Past Orders. Once an order has been canceled, please allow 1-5 business days for any charges to be reversed.     If you have questions regarding your order, please contact our Customer Experience team.     *Please note: In the event that your order is no longer eligible for cancellation, you can contact us within a maximum of 30 days from when the order was delivered to arrange for a Return Authorization Number. Please see Returns for our return policy.   

How do I cancel an order?

Once an order is placed, changes to the order cannot be made. However, if your order has not begun processing in our warehouse, you can cancel the current order and place a new one. To cancel an order, please visit your&nbsp;<a href="/account/orders">Past Orders</a>.*Please note: if the order has already begun processing, the order will no longer be able to be canceled. In the event that your order is no longer eligible for cancellation, you can contact our customer experience team within a maximum of 30 days from when the order was delivered to arrange for a Return Authorization Number. Please see&nbsp;<a href="/helpcenter/Returns">Returns</a>&nbsp;for our return policy.

 Once an order is placed, changes to the order cannot be made. However, if your order has not begun processing in our warehouse, you can cancel the current order and place a new one. To cancel an order, please visit your Past Orders.  *Please note: if the order has already begun processing, the order will no longer be able to be canceled. In the event that your order is no longer eligible for cancellation, you can contact our customer experience team within a maximum of 30 days from when the order was delivered to arrange for a Return Authorization Number. Please see Returns for our return policy. 

Can I make changes to an existing order?

<p dir="ltr" style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Promotional coupons may be applied by entering the code directly within the coupon section of your cart. It will then determine if your purchase meets the coupon requirement and deduct the appropriate amount from your purchase.<p style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; margin: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: inherit; color: rgba(0, 0, 0, 0.87); line-height: inherit; letter-spacing: normal; font-weight: 400; font-size: 14px; text-align: left; font-family: &quot;Open Sans&quot;, Helvetica, Arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that coupons must be entered at the time the order is placed, discounts cannot be applied retroactively. Coupons will be applied toward the cost of the product only.

 Promotional coupons may be applied by entering the code directly within the coupon section of your cart. It will then determine if your purchase meets the coupon requirement and deduct the appropriate amount from your purchase.     Please note that coupons must be entered at the time the order is placed, discounts cannot be applied retroactively. Coupons will be applied toward the cost of the product only. 

How do I apply a coupon to my order?

Within your&nbsp;<a href="/account/details">account</a>, under 'Account Details' there is a section for payment methods. By clicking the 'Add Payment' or 'Edit Payment Methods" button, you will be brought to a management page where you can enter your information to save the new payment type. You can also choose to set the payment method as default, which will then be the automatically selected payment method for future orders.

 Within your account, under 'Account Details' there is a section for payment methods. By clicking the 'Add Payment' or 'Edit Payment Methods" button, you will be brought to a management page where you can enter your information to save the new payment type. You can also choose to set the payment method as default, which will then be the automatically selected payment method for future orders. 

Account

How do I add a payment method to my account?

<p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">If you would like to wait until another time to buy some of the books in your cart, you have the ability to save for later.<p style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;"> <p style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">Should you wish to save a title for another purchase, select the 'save for later' button for that specific title. It will then be moved to the 'Save For Later' section at the bottom of your cart.<p style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;"> <p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">To add a title from this section back into your cart, click the 'Add To Cart' button for that specific title and it will be moved up. However, if the book is currently unavailable, you can instead add the title to your wishlist to be notified when it comes back in stock. To do this, click the heart icon.

 If you would like to wait until another time to buy some of the books in your cart, you have the ability to save for later.     Should you wish to save a title for another purchase, select the 'save for later' button for that specific title. It will then be moved to the 'Save For Later' section at the bottom of your cart.     To add a title from this section back into your cart, click the 'Add To Cart' button for that specific title and it will be moved up. However, if the book is currently unavailable, you can instead add the title to your wishlist to be notified when it comes back in stock. To do this, click the heart icon. 

How do I use the 'Save for Later' feature?

Within your&nbsp;<a href="/account/details">account</a>, under 'Account Details', there will be a section to edit your email preferences. While editing, you can deselect the content in which you wish to no longer receive. You can also select ‘Unsubscribe’ at the bottom of any Book Outlet email.

 Within your account, under 'Account Details', there will be a section to edit your email preferences. While editing, you can deselect the content in which you wish to no longer receive. You can also select ‘Unsubscribe’ at the bottom of any Book Outlet email. 

How do I unsubscribe from the Book Outlet newsletter?

<span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Our bargain books are excess inventory and store returns that we purchased directly from various publishers. Our product is purchased from many different publishers at amazing prices and we pass along these savings by selling them to our customers for deeply discounted prices. As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks, this is how we are able to sell our books at such deeply discounted prices.

 Our bargain books are excess inventory and store returns that we purchased directly from various publishers. Our product is purchased from many different publishers at amazing prices and we pass along these savings by selling them to our customers for deeply discounted prices. As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks, this is how we are able to sell our books at such deeply discounted prices.  

Why are the books so affordable?

<span dir="ltr" style="color: rgb(33, 37, 41); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">The list price refers to the Manufacturer's Suggested Retail Price (MSRP). This is the price at which the manufacturer recommends that the retailer sells the product at.

 The list price refers to the Manufacturer's Suggested Retail Price (MSRP). This is the price at which the manufacturer recommends that the retailer sells the product at. 

What does 'List Price' mean?

<p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks to signify that they are a discounted title. While our books are new, in most cases, they will also have a small dot or line on the edge of the book.&nbsp;<p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70051179755/original/7yI23Wrkmv97bvqveeStJxj9wRcRiJ6hAg.png?1677516087" style="width: 322px;" class="fr-fil fr-dib" data-attachment="[object Object]" data-id="70051179755"> <p dir="ltr" style="box-sizing: border-box; margin-bottom: 0px; margin-left: 0px; font-size: 13px; line-height: 18px; word-break: normal; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-weight: 400; text-align: start; text-indent: 0px;">For more information about our books, please visit <a href="https://bookoutlet.ca/our-pricing" style="box-sizing: border-box; color: rgb(44, 92, 197);">Our Pricing</a> page.

 As our bargain books are excess inventory from publishers, these publishers often mark these books with remainder marks to signify that they are a discounted title. While our books are new, in most cases, they will also have a small dot or line on the edge of the book.      For more information about our books, please visit Our Pricing page. 

What is a remainder mark?

We offer shipping to all locations within Canada.&nbsp; For orders being shipped to US and international locations, please visit <a href="http://bookoutlet.com">bookoutlet.com</a>. Orders will be charged in the USD currency.

 We offer shipping to all locations within Canada.      For orders being shipped to US and international locations, please visit bookoutlet.com. Orders will be charged in the USD currency. 

Which locations do you ship to?

We are happy to offer shipping to Canada, The United States, and several international destinations. International shipping rates are based on weight and destination. For a complete list of destinations, please visit our&nbsp;<a href="/shipping">Shipping&nbsp;</a>page. &nbsp;

 We are happy to offer shipping to Canada, The United States, and several international destinations. International shipping rates are based on weight and destination. For a complete list of destinations, please visit our Shipping page.   

Why are the international shipping costs different from US and Canada?

Once your order has been shipped from our warehouse, you will receive a shipping confirmation email with a tracking number. Larger orders may be shipped in more than one package. In these cases, each package will have its own tracking number. All tracking numbers can also be viewed in your Book Outlet account under&nbsp;<a href="/account/orders">Past Orders</a>. *Please note: once the tracking number has been assigned, we kindly ask you to allow 1-3 business days for the carrier to begin posting updates on their website.

 Once your order has been shipped from our warehouse, you will receive a shipping confirmation email with a tracking number. Larger orders may be shipped in more than one package. In these cases, each package will have its own tracking number.     All tracking numbers can also be viewed in your Book Outlet account under Past Orders.     *Please note: once the tracking number has been assigned, we kindly ask you to allow 1-3 business days for the carrier to begin posting updates on their website. 

Where can I find my tracking number?

If you don't absolutely love your Book Outlet purchase, contact our Customer Experience team within 30 days of receiving your order, and our team would be happy to assist by providing you with return instructions and a Return Authorization number*. Upon receiving your return back at our facility, you will be reimbursed. The original shipping charge and the cost associated with sending the item back to us will not be available for refund. We do not accept returns without a Return Authorization Number.&nbsp;*If returns should become excessive or unwarranted then Book Outlet has the right to restrict or disallow returns at our discretion.&nbsp;

 If you don't absolutely love your Book Outlet purchase, contact our Customer Experience team within 30 days of receiving your order, and our team would be happy to assist by providing you with return instructions and a Return Authorization number*.     Upon receiving your return back at our facility, you will be reimbursed. The original shipping charge and the cost associated with sending the item back to us will not be available for refund. We do not accept returns without a Return Authorization Number.   *If returns should become excessive or unwarranted then Book Outlet has the right to restrict or disallow returns at our discretion.  

Returns

How do I return items from my order?

<div class="row align-items-center mb-4" data-children-count="0" style="box-sizing: border-box; display: flex; flex-wrap: wrap; margin-right: -15px; margin-left: -15px; align-items: center !important; margin-bottom: 1.5rem !important; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div class="row align-items-center mb-4" data-children-count="0" style="box-sizing: border-box; display: flex; flex-wrap: wrap; margin-right: -15px; margin-left: -15px; align-items: center !important; margin-bottom: 1.5rem !important; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div class="col-12 col-md-2 pr-0 mb-3" dir="ltr" style="box-sizing: border-box; position: relative; width: 143px; padding-right: 0px !important; padding-left: 15px; flex: 0 0 16.6667%; max-width: 16.6667%; margin-bottom: 1rem !important;"><img data-fr-image-pasted="true" src="https://images.bookoutlet.com/covers/cms/597C10DF-9C1E-4E41-9D9B-6CB9751BE00A.png" alt="Cover to Cover Guarantee" title="Cover to Cover" class="img-fluid fr-fic fr-dii" style="box-sizing: border-box; border-style: none; max-width: 100%; height: 96.2182px; width: 98px;"></div><div class="col-12 col-md-10" style="box-sizing: border-box; position: relative; width: 714.984px; padding-right: 15px; padding-left: 15px; flex: 0 0 83.3333%; max-width: 83.3333%;">When you shop on Book Outlet, not only do you save up to 90% off brand new books, you’re also covered by our Cover To Cover Guarantee. As a company of passionate readers, we stand behind our products and can guarantee that our books are in good reading condition. Should you receive a book in a condition that’s unreadable due to damage or defect, please reach out to our Customer Experience team within 30 days of receiving your order and we guarantee we will make it right.&nbsp;</div></div><div data-children-count="0" style="box-sizing: border-box; color: rgb(33, 37, 41); font-family: &quot;Museo Sans 300&quot;, Georgia, &quot;Times New Roman&quot;, Times, serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div></div>

      When you shop on Book Outlet, not only do you save up to 90% off brand new books, you’re also covered by our Cover To Cover Guarantee.     As a company of passionate readers, we stand behind our products and can guarantee that our books are in good reading condition. Should you receive a book in a condition that’s unreadable due to damage or defect, please reach out to our Customer Experience team within 30 days of receiving your order and we guarantee we will make it right.        

What if I want to return an order due to damage?

All orders made from November 1, 2022 until December 24, 2022 may be returned through January 28, 2023. Please note that all other terms and conditions provided in Book Outlet's Return Policy are still applicable to such items purchased. All purchases made after December 24, 2022 are subject to our standard return policy.

       All orders made from November 1, 2022 until December 24, 2022 may be returned through January 28, 2023. Please note that all other terms and conditions provided in Book Outlet's Return Policy are still applicable to such items purchased. All purchases made after December 24, 2022 are subject to our standard return policy. 

What is your holiday return policy?

To purchase a gift card, visit our&nbsp;<a href="/account/gift-cards">Gift Cards</a>&nbsp;page. Please note: One gift card can be purchased per order. To purchase multiple gift cards online, please place a separate order for each.

 To purchase a gift card, visit our Gift Cards page.     Please note: One gift card can be purchased per order. To purchase multiple gift cards online, please place a separate order for each. 

Gift Cards

How do I purchase a Gift Card?

To use the balance on your gift card, ensure that the value has been added to your gift card wallet. To apply a value on an order, during checkout, expand the 'Gift Card' section and enter the value you wish to use from your wallet and select 'Apply.' The value will then be deducted from your order total and your wallet balance will automatically adjust to reflect the value used. To see your remaining balance, please visit your <a href="/account/gift-cards">Gift Cards</a> page within your account.

 To use the balance on your gift card, ensure that the value has been added to your gift card wallet.     To apply a value on an order, during checkout, expand the 'Gift Card' section and enter the value you wish to use from your wallet and select 'Apply.' The value will then be deducted from your order total and your wallet balance will automatically adjust to reflect the value used. To see your remaining balance, please visit your Gift Cards page within your account. 

How do I use my gift cards?

Within your&nbsp;<a href="/account/details">account</a>&nbsp;will be a tab titled 'My Gift Cards' which is where your wallet will be stored. To add a gift card to your wallet, add the gift card number to the 'Add a Gift Card Value' section and select 'Add To Wallet.'

 Within your account will be a tab titled 'My Gift Cards' which is where your wallet will be stored. To add a gift card to your wallet, add the gift card number to the 'Add a Gift Card Value' section and select 'Add To Wallet.' 

How do I add my gift card into my gift card wallet?

When you have enough points accumulated, you can redeem them during checkout to apply the value to your order. To do this, select the checkbox beside 'I'd like to redeem points towards my order' and select the value from the drop-down below. Once selected, the value will be automatically deducted from your order total. After an order has been placed, the redeemed points will be removed from your overall points balance. To see your points balance, please visit your&nbsp;<a href="/account/my-rewards">Loyalty Dashboard</a>.

 When you have enough points accumulated, you can redeem them during checkout to apply the value to your order. To do this, select the checkbox beside 'I'd like to redeem points towards my order' and select the value from the drop-down below. Once selected, the value will be automatically deducted from your order total. After an order has been placed, the redeemed points will be removed from your overall points balance. To see your points balance, please visit your Loyalty Dashboard. 

Loyalty

How do I redeem my points?

PurchasesEarn 1 point for every $2 spent on the purchase of a product, which does not include any amount spent on taxes, gift cards or shipping costs. Connect With Us10 Points Each: Each action can only be paid 1 time per account.<ul><li>Visit us on Facebook</li><li>Visit us on Instagram</li><li>Create an Account</li></ul>Subscribe to Newsletter20 Points: One time per account.&nbsp;Be the first to know about sales, new arrivals &amp; more! Plus, enjoy $5 off your next purchase just for subscribing! Refer a Friend to Book Outlet100 Points Each: Give a friend $5 off their first purchase of $25 or more at Book Outlet and earn 100 points ($5 in Rewards) when they make their first purchase. Limit of 5 successful referrals per week. For more information, please visit our loyalty&nbsp;<a href="/loyalty/terms-and-conditions" style="box-sizing: border-box; color: rgb(44, 92, 197); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-weight: 400; text-align: start; text-indent: 0px;">Terms &amp; Conditions</a>&nbsp;page.

 Purchases  Earn 1 point for every $2 spent on the purchase of a product, which does not include any amount spent on taxes, gift cards or shipping costs.     Connect With Us  10 Points Each: Each action can only be paid 1 time per account.   Visit us on Facebook  Visit us on Instagram  Create an Account   Subscribe to Newsletter  20 Points: One time per account. Be the first to know about sales, new arrivals & more! Plus, enjoy $5 off your next purchase just for subscribing!     Refer a Friend to Book Outlet  100 Points Each: Give a friend $5 off their first purchase of $25 or more at Book Outlet and earn 100 points ($5 in Rewards) when they make their first purchase. Limit of 5 successful referrals per week.     For more information, please visit our loyalty Terms & Conditions page. 

How do I earn points?

This program is designed to award points for actions completed on our site. Points can be accumulated to be later redeemed for a value, to then be used towards a future order. To see how you can earn points, please visit your <a href="/account/my-rewards">Loyalty Dashboard</a>. For more information, please visit our loyalty <a href="/loyalty/terms-and-conditions">Terms &amp; Conditions</a> page.

 This program is designed to award points for actions completed on our site. Points can be accumulated to be later redeemed for a value, to then be used towards a future order. To see how you can earn points, please visit your Loyalty Dashboard.     For more information, please visit our loyalty Terms & Conditions page. 

What is the Book Outlet Rewards Program?

Website sales, prices and merchandise availability are subject to change without notice. While we do our best to only show in-stock and available items on our site with our real-time inventory system, it is possible that some high-demand items may go out of stock at the time you place your order. Should an item go out of stock, we may have to cancel certain orders after they are accepted. We apologize for any inconvenience should this occur with your order. While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted.

 Website sales, prices and merchandise availability are subject to change without notice. While we do our best to only show in-stock and available items on our site with our real-time inventory system, it is possible that some high-demand items may go out of stock at the time you place your order.     Should an item go out of stock, we may have to cancel certain orders after they are accepted. We apologize for any inconvenience should this occur with your order. While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted. 

About Us

Are prices and merchandise subject to change?

Book Outlet is committed to making its website usable by all people, including those with disabilities. Our website accessibility features have been developed according to AODA guidelines. If you have questions, please contact our Customer Service team for assistance.

 Book Outlet is committed to making its website usable by all people, including those with disabilities. Our website accessibility features have been developed according to AODA guidelines. If you have questions, please contact our Customer Service team for assistance. 

Are you in compliance with AODA guidelines?

Our office hours are as follows: Monday - Friday8:30 am to 5 pm EST

 Our office hours are as follows:     Monday - Friday  8:30 am to 5 pm EST 

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