Negotiation at Work: Maximize Your Team's Skills with 60 High-Impact Activities

Training people in the art of negotiation requires you to instill in your participants a wide variety of skills . . . and the best way to do so is through exercises that get them up on their feet, actively practicing the techniques used by seasoned pros.

Negotiation at Work supplies you with the tools and guidance you need to lead learners smoothly and effectively through any training situation. Packed with 60 interactive lessons designed to inspire confidence and transform participants into strong negotiators, the book makes it easy to show people how to:

• Plan effectively for any negotiation
• Ask the right questions
• Build trust
• Analyze each negotiation creatively
• Strategically frame each party's needs and interests
• Successfully negotiate with difficult people
• Determine one's own negotiating style
• And much more

Taking you step-by-step through each training exercise, the book precedes each activity with a description, detailed directions, goals to shoot for, and additional resources, as well as notes to help you get the most out of each exercise and the most from your learners