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Managing the Professional Service Firm

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Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maiser simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."

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ISBN: 9780684834313
Publisher: Free Press
Language: English
Page Count: 376
Size: 9.23" l x 6.13" w x 0.96"
Series: N/A

Category Subject
Business & Economics Management