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Page 1 of 1 - 12 results
Hug Your Haters: How to Embrace Complaints and Keep Your Customers
Hug Your Customers
Hidden in Plain Sight
Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers
The New Rules of Retail
Winning Her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers
Checking In: Hospitality-Driven Thinking, Business, and You
Cloobeck, Stephen J.
"I Love You More Than My Dog"
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Berry, Leonard L.
Satisfaction: How Every Great Company Listens to the Voice of the Customer
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
Customer Engagement (The Everything Guide to)