George Duncan is an American living and working in London. He is divorced, the owner of a small print shop, and lonelier than he realizes. One night he is woken by an extraordinary sound coming from his garden. A great white crane has tumbled to earth, its wing shot through by a giant arrow. Unexpectedly moved, George pulls out the arrow and frees the crane, and from the moment he watches it fly off, his life is transformed. The very next day, he meets an enigmatic woman, an artist who transforms the lives of everyone around her, including Amanda, George's angry - and very funny - daughter, Amanda's adorable French son and George himself.